Customer Service

Well-trained & professional CS

Sufficient capacity & rapid execution. Millions of inquired cases per year could be executed properly by our effective and capable CS team.

To achieve efficient management of CS, the professional CS system is necessary for statistical analysis.

Collect & report the info of players’ trend in the game, including the disposal advice.

Report & response

Experienced responses template
and multi-scenario responses,
we make the SOP with humanity

365X24 uninterrupted service
excludes the bugs & troubles in advance